it will take 4-5 business days to process your order. We ship Monday through Friday, excluding weekends and holidays. We cannot be held accountable for any delays caused by the carrier.
Please thoroughly review your shipping and billing information prior to checking out to avoid any possible delays.
Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open. If they deem it unsafe, they will hold the package at a local post office or re-schedule another delivery. Our best recommendation is to input a shipping address where you know your or someone else will be available to accept the package ( work/friend's address).
Tracking your order
You will receive a confirmation e-mail once your order has been shipped to the e-mail address provided at the time of checkout. If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1 - 4 days for the tracking information to show.
Wrong address disclaimer
It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We do our best to speed up processing and shipping times. If you decide to cancel your order or change your shipping address, please contact us as soon as you place your order. We will do our best to make the change.
What are giclee prints?
Giclée prints are made through a process that uses fade-resistant, archival inks and archival substrates to print by large inkjet format printers. Applying ink to precisely to match the original artwork.
Do you take custom orders?
Yes, please contact with your cusotm size inquiry.
How to care for giclee prints?
To ensure it's longevity, it’s best to take care of the prints as best as you can by doing the following:
- Avoid placing artwork in direct sunlight
- Use uv blocking acrylic or glass for framing
- Keep lights off when you’re not in the room
- Avoid any contact with moisture or water at all costs
Where do you ship from?
All products are shipped from Ontario, Canada.
What is your store currency?
Prices are in USD.
What is the return policy?
All prints are final sale.
If you notice damage upon unpacking your edition please contact us within 48 hours of receiving the artwork with digital images of the damage. If we find that the edition was damaged in transit we will replace the edition. In the event that we are unable to replace the edition we will arrange a refund upon receiving the returned damaged artwork and corresponding Certificate of Authenticity.